FAQ/Gallery

A. Your ideal cleaning regimen depends on a variety of factors including the size of your home, your lifestyle and of course, your budget. The most common regimen consists of regular bi-weekly service, although many of our clients are able to maintain cleanliness with monthly service. Busier households may require weekly or bi-weekly service. We generally recommend a deep-cleaning at least once or twice a year, such as in the spring and fall. We can create a customized approach based on rotational cleaning to maximize effectiveness within virtually any budget. Feel free to contact us to discuss optimizing your cleaning regimen in further detail.

Q. Are you insured and bonded?

A. Yes. We maintain adequate insurance to cover all areas of our business, including general liability, product liability, and automobile insurance. As an employer we maintain workers compensation insurance for our employees in the event they are injured on the job or become unable to work to due to medical reasons. We also maintain a janitorial service bond which provides indemnity for employee theft, fraud or dishonesty. Together, these policies provide financial protection for our clients, our employees, and the general public.

Q. How much does Happy Home Services cleaning service cost?

A. The price of your cleaning is based on the type of visit, the size and configuration of your home, and the frequency of service. Our standardized pricing system makes it easy to configure a variety of cleaning options to meet your needs and budget. To receive a free estimate for cleaning services, simply fill out the form on our website and we”ll get back to you within 24 hours to schedule your in-home estimate.

Q. Do I have to provide any cleaning equipment or supplies?

A. No. Happy Home Services equips its cleaning technicians with all the tools, equipment and products to effectively complete each job. We provide the vacuums, mops, dusting equipment, cleaning cloths, and cleansers, so you don’t have to worry about purchasing anything or having other people use your stuff. We do on occasion use our customers’ cleaning products in order to accomodate special health concerns.

Q. Will I always have the same cleaning technician(s)?

A. If you receive regularly scheduled routine cleaning service on a bi-weekly or greater frequency, we will make every effort to make sure you receive the same cleaning team each visit, or at least one of the same team members in the event of an employee absence. You”ll get to know our cleaning technicians, and they’ will become familiar with your home and your cleaning preferences. Unlike other services, with Happy Home Services you don’t have to worry about a stream of different people coming through your home.

Q. How long does it take to clean my home?

A. It depends on the size and condition of your home, the type of service being performed, and the overall level of cleanliness. Deep-clean services can take up to twice as long as a routine cleaning. To receive a more accurate estimate of the time required to clean your home, simply fill out the form on our website and we’ will get back to you within 24 hours.

Q. Why should I hire Happy Home Services instead of an individual cleaner?

• You don’t have to do the hiring, background check, time-keeping, payroll, etc. Happy Home Services handles all of these tasks as part of its day to day operations.
• You don’t have to worry about reporting and paying social security and employer taxes, or withholding and remitting employee taxes. If you don”t do all of this with an individual, you may be violating the law.
• You don’t have to build and maintain a boss-employee relationship with our cleaning technicians. You can deal directly with the owners and managers of our company and receive the consistent respect and courtesy you deserve as a client.
• Happy Home Services is insured and bonded; individuals typically are not.
• Happy Home Services carries workers compensation insurance, reducing your liability for injuries. Individuals usually don’t maintain these types of coverage.
• Happy Home Services has a fully-trained staff, so there’s always a back-up in the event that your regular cleaning technician is unavailable. This isn’t the case with an individual.